Exponentials Downunder

Growing You & Your Business

Category: Digital Disruption

Well – What is Digital Disruption? 2

Here’s another take on explaining this with this short film from Deloitte – it’s encouraging business owners to embrace digitalising their business.

Well worth a look!

Check this out.

There’s also a number of articles courtesy of Deloitte.

Well – What is Digital Disruption?

I’ve been talking about this to lots of people and it’s a really hard thing to explain.

The truth is, that it’s so foreign and so out there, that we all approach what it is from our own unique perspective.

The other truth is, that it’s all around us.  The fish, they say, discovers water last.

So I’ve found this video – made from an American factory working machinist, who explains and physically demonstrates, in a factory environment, in simple, down to earth terms, what digital disruption is all about and how it’s effecting us in economic terms.

It’s worth a look and it takes about an hour.

– enjoy and learn.

Is any profession safe from Digital Disruption?

Would you trust an “artificially intelligent colleague” to solveAI your legal disputes?

It may be closer than you think as AI and cognitive technology advances prove no industry is safe from disruption.

(thanks to the Procurious Blog for this article)

At the end of last week, it was announced that a major US law firm, Baker & Hostetler, had hired Ross to run its bankruptcy practice. Not major news you might think, until you realise that ROSS is the world’s first “artificially intelligent attorney”.

Built upon the same concept as IBM’s Watson, and using the same cognitive technology, ROSS is another example of a major technological disruptor, and proof that no profession is safe from the advance of AI.

Setting a Precedent

In many ways, ROSS is very similar to the original Watson technology. The AI can read and understand language, generate hypotheses for questions it is asked, and can back up these hypotheses with research and citations from legal literature and cases.

The success of ROSS is centred on how it learns. As the AI interacts more with its human colleagues, it learns from its experience, getting more intelligent and faster at problem solving with each task it does.

It can also perform these tasks faster than human counterparts, examining thousands of documents in a fraction of the time it would take a person to do. It is also able to filter these results, and only presents the most relevant cases and citations from the data available.

Although Baker & Hostetler are the first to publicly announce signing up ROSS, Andrew Arruda, CEO and co-founder of ROSS Intelligence, has confirmed that a number of other law firms have already signed licences to use ROSS too.

My own market research confirmed this trend in my industry

In December, during the process of my stage one of my business digital disruption, I discovered that there were already two artificial intelligence driven coaching products on the market.

At the time, feedback showed the technology was performing at a simple level, but it had aready automated several key coaching services.

What does this mean for your industry?

That is precisely what you are in charge of.  How are you going to respond to this trend?  Where are you going to position yourself and your products in the market to ring fence your clients from this challenge?  Can you use this technology to your own advantage?  How?

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There’s many more questions you need to ask yourself. Let me know if you need some support with this. email me.

Disrupting Your own business…before someone else does!

“If there is more change outside of your business than what’s happening inside of your business… the end is near!”

One of Jack Welch’s great quotes, is frighteningly accurate, given how many businesses I see operating as “business as usual”.


In preparing for a talk about Digital Disruption, I’ve been reviewing a number of Tsunami Videos on YouTube.  It’s a graphic demonstration of exponential growth, characterised by long periods of slow growth, then punctuated by a period of sudden and overwhelming growth.

The parts that get me is seeing people completely taken by surprise, some of them curious about what is happening and putting themselves in the way of danger.

Why aren’t we talking about this more?

You see, everything you see on TV,  delivered by “trusted media personalities”, is not an accurate description, “twisted by spin” to cater to some deep pocketed interest group.

The whole concept of digital disruption, instead of being debated and explored in the television media, has been relegated to another techno buzz word we don’t really want to know about.

That’s why it’s good to be proactive about change.

Actively disrupting your own business, educating yourself about the big and important trends and positioning yourself to take advantage of these big changes, are best practice behaviors in the face of impending and overwhelming change.

And then there’s cultural disruption.

Forget the fuss about the resetting of boat people in Australia – that’s small numbers.

A friend who recently returned from a business trip to China told me: “They are coming for your quality food, they are coming for your investment properties, they are coming to come and live in Australia” 

She was shocked at what she saw as overt and publicly discussed plans to settle and own Australia.  Sydney was seen as a preferred option.  She no longer wanted to work with Chinese companies, knowing this.

So what can you do?

Perhaps it’s time to learn Mandarin or Cantonese – certainly we should be encouraging our children to learn these languages, if such a human tsunami is coming.

So how are we to survive and thrive in such massive changes?

Most of these things, you can’t stop – they are beyond your control

Talking and thinking thoroughly about it before it happens is usually a good idea.

That’s the first steps to forming a strategy.

Let me know what you think.

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You’ll find I’m always up for a talk about how to position yourself for a future in a rapidly changing world. email or phone me:  0439 979 577


John Chambers of Cisco: The Digital Age

The new skills of business are all about playing a new game,  often making up the rules as you go along: Do something | Test and measure | innovate | Do something |Test and measure | Innovate…. have a look:

Hocus focus - amazing what happens when you find some clarity! email me.

Dancing in the moment with whatever you have in front of you, dealing with the immediate, chasing your goals – you may need some support with this – that’s what i do. email me.


I’ve discovered a conversation about digital disruption that’s making it’s rounds in Sydney, led by the savvy Dinesh De Silva and his team from his company; Netstripes.

It’s a conversation that subverts the conservative status quo and cuts to the chase about what works in a digital world right now.

Not only that, it’s a great place to meet other business owners who are exploring the possibilities of all the business they are currently missing out on, in a world where all their customers are online surfing the net.

Dinesh has crafted these meetings beautifully with his support team.  Angelo Grasso, is the “Networking Queen” who leads the room through a series of clever and entertaining networking processes that get people up and connecting with each other.

If you get a chance to go to one of these events – Go!

Hocus focus - amazing what happens when you find some clarity! email me.

Hocus focus – amazing what happens when you find some clarity! email me.

Why I digitally disrupted my business over the holidays

It all started when I read over December “Exponential Organisations” by Salim IsmaExponential Organizationsil

I knew I’d gotten complacent about this. This book scared me silly!

Firstly, because it made sense – I’d seen this happening by reading www.springwise.com and www.trendwatchers.com for the last ten years.
I’ve seen so many new disruptive business case studies to know that whatever business you are in, you either have to disrupt yourself…or be disrupted, oftentimes by someone with little resources and little experience in your industry, but a technical advance helps them to find a niche that steals away your business right under your nose.

Secondly, because our Prime Minister Malcolm Turnbull’s first statement after being elected as prime minister that “Australians need to embrace disruption as our friend”

And thirdly, because the NSW government has been reviewing their take on Airbnb, Uber and Kickstarter.

Late January this year, they announced that they released a position paper, and that they would be moving to regulate these three operators. – They are letting them in!

I knew I had to disrupt my business.

This was no longer something I could put off.

This was now a priority and I had to act with speed.

How I disrupted my business

The hardest part was to make the decision to do it.

I then set out a plan.

I would research what was going on in my industry, particularly regarding new disruptive competitors.

I would analyse my business for areas that could be digitalised and make a plan for that.

I would then put my disruption plan into action.

Researching my disruptive competition

There were a number of new disruptive competitors out there, who’d emerged under the radar, including a fully automated coach. “A robot coach?!” Yes there are at least two of those out there in the marketplace. How come I’ve been ignoring this?!

I found a couple of people who were using this automated process and asked them enough questions to find out what this method’s strengths and weaknesses.

They even told me what my strength are – that is – one on one coaching to keep them accountable. The automated coaching didn’t do that well. – Phew!  Mental Note:  Great to get that feedback. I must be more open and transparent with my clients.  I must participate more online.

There was much to be done…and fast.

My second step was to analyse my business

I analysed every part of my business and clarified all the areas I could transform into a digital format.

This was a surprising and amazing process.

I could see how I could add enormous value to my business offering by digitalising as many processes as possible. It simply made my product better…and my many resources readily available to my clients.

Not only that, I could see how I could reduce my fee to nearly half of what I’ve been charging.

What I have achieved

I’ve got a sharper, more competitive product out in the marketplace.

I’ve reduced my fees by 45%, I’ve tripled the value I offer to my clients and I’ve addressed operational inefficiencies I’ve been putting off improving for years.

In short, I’ve achieved a lot in a short period of time.

What I have learned

It’s simple once you make the decision (like everything worth doing well)

The threats are already out there…and I need to stay alert (ignore disruption at your peril)

The best defence is active offence (thanks again Sun Tsu)

The changes I’ve been putting off for years were easy to make within the context of disruption.  I could no longer tolerate inefficiencies

I’ve made a start.  There’s much, much more to come.

Trust you find this useful

Let me know if you do something about it.

At least – the very least – read Exponential Organisations by Salim Ismail

EXPONENTIALS Down Under Program

Now that  your biggest competition could be anyone with a laptop, you need to be ready for a tsunami of radical change in your industry and your business.

Digital Disruption

As a business owner, you already are disrupted every day

It’s part of being a business owner

And as a business owner, you probably don’t even want to know about “digital” disruption

But it’s not going away

You can’t ignore it

It’s real and it’s coming for you and your business

Its where people figure out a way to use the internet and the enormous computing power now Digital disruption returnsavailable, but yet unused.   They repackage the way you price and deliver your product or service

They can drop the price dramatically, add enormous value and develop new products and services quickly and easily

This  creates a situation where your next big competitor could come from anywhere

In fact, they are teaching how to do this stuff in universities, technical colleges and business incubators all over the world

A pimply kid in a library with a laptop and a digital strategy could be disrupting your industry with a new way of packaging your products and services

Mike digitally disrupted his own business

exponential organisations

portrait 1In December last year, Mike Kennedy, international business coach, read the book, “Exponential Organisations” by Salim Ismail

He got scared

You know, he should have been scared

It scared him about what’s really happening in his industry

So  he decided to digitally disrupt himself before someone else did

The result? He reduced his coaching fee by 45% and added three times more value  Read here what he did.

The promise

And that’s just the beginning for his business. Industry norms show that digitally disrupted products and services reduce their costs by up to 90% at the same time as multiplying the power of their value by a factor of 100

Mike is way more competitive in his industry

And he has only just started

The Cloud and the Crowd

The traditional model of your staff developing your business’s products and services is being challenged by new businesses

They use social media models to design, build and launch complex and technically sophisticatedThe Cloud and the Crowd solutions, using crowds of technically gifted individuals leveraging the huge leap in computing power of the cloud

They achieve this with either little or  no cost to the company

This is Mike’s next step – open up his business to the crowd of customers out there who want to have a say in developing his business model to suit their needs

To streamline his business by uploading all of his business processes, such as accounting, HR and legals to the crowd

This enables unlimited growth capacity for minimal cost

If you aren’t figuring out how to disrupt your own business and putting that into action right now, then you are in for a shock.

You see, this is real –  It’s happening right now!

It’s exploding upon industries, catching them unaware and destroying their market share

• Think: Kodak and the swift uptake of cameras in cellphones
• Think: Taxi owners and the entry of Uber into the Australian market
• Think: Hotels and the entry of Airbnb into the Australian market

It’s only a matter of time before your business gets disrupted Probably from somewhere you least expected

The best defence is active offence – Sun Tsu

That’s why in 2016, we are launching EXPONENTIALS Down Under

It’s a closed network of 30 courageous and committed business owners who are going to spend the next 12 months disrupting their businesses

They’ll be focusing on generating exponential growth. They’ll also be educating themselves and their staff with the key concepts to being a business culture of innovation

This program is a direct result of Mike digitally disrupting his business in late 2015.  He reduced his monthly fee by 45% and tripled the value to his clients!

Would you like to create a competitive advantage like that, and more,  for your business this year?

This is your invitation to join us in 2016

It’s a 12 month program, starting in the second week of March 2016, where you work with your own personal business coach to develop, grow and disrupt your business

You’ll be learning and networking with 30 determined and constantly learning business owners

You’ll be participating in six powerful workshops designed to fast track your mindset and your execution of business actions.  You’ll have access to tools and materials to help you lead and develop your staff’s capabilities and capacities

In short, you won’t recognise your business or yourself in March 2017

We don’t accept everyone

You need to be committed, resourceful, open & willing to change your beliefs and attitudes

This is not for the faint-hearted

Contact us to arrange a introductory session

This could save your business in 2016

• You will be actively disrupting your business with the aim of at least doubling your turnover by March 2017
• You’ll be supported to grow, stay on track and be kept accountable with your own business coach with two value packed and efficient hours each month
• You’ll have access to training that will help you maintain the mindset of a exponential growth business owner
• You’ll build your leadership and communication capability and capacity
• You’ll have access to world class tools and materials from Gazelles and AddsValueBiz that will help you build your staff capability and capacity

Contact us to arrange a introductory session

Are you serious about growing your business?

If you are, we want to hear from you

If you can see the tsunami of business disruption on the horizon and you want to put yourself in the best possible position to survive and thrive in these constantly changing business environments, we want to hear from you

If you want to do the hard work to grow yourself and your business, we want to hear from you

Contact us to arrange a introductory session


Our team

Mike Kennedy

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Personal Business Coach, working with business owners in Australia and New Zealand He uses Gazelles “Scaling Up” materials and methodologies to help rapid growth businesses. He is working this year to complete his certification with Gazelles.

LinkedIn profile.




  • background of running a 25+ year training business in two countries
  • established international accredited coach training program in  New Zealand
  • trained and mentored 36 business coaches nationally in New Zealand
  • coached business owners for 15 years nationally in agriculture, financial services, manufacturing and health care industries
  • set up and ran 12 businesses, selling three, in service, education, health and manufacturing industries
  • currently training to be a certified Gazelles coach
  • coached business clients in Australia, New Zealand, England, USA, Cambodia and France

Mike is Colleen’s brother and Rose’s husband – it’s a family business

Colleen Kennedy

Col's Portrait

Personal Business Coach, working with business owners in Australia

She uses Gazelles “Scaling Up” materials and methodologies to help rapid growth businesses

LinkedIn profile

Recently returned from supporting a not-for-profit special needs orphanage to turn around, Colleen set up and managed the Beyond the Ordinary hub and tea house, supporting women’s enterprises in Inner-West Sydney for eight years

  • 25 years experience as teacher, trainer, mentor and coach
  • trained Results coaches Australia
  • maintained 16 years coaching practice, specialising in growing women’s enterprises
  • studying to be a certified Gazelles coach
Rose Kennedy

Rose Business 3Administrator, trouble shooter and change agent with a background as a sports coach  LinkedIn profile.

Rose keeps the two coaches and all participants organised and supported.  She never listens to excuses

She has worked for the last 25 years in Australia and New Zealand as:

  • administration manager
  • executive assistant to GM
  • in-house change agent

How you work with us

You will be guided and coached through the processes and materials of Gazelles’ “Scaling up”

You have the answers inside of yourself for any problem, your next big steps and how to develop your business

You’ll have our support to unlock all of your internal resources

You’ll hear from us what you need to know, not just what you want to hear

Your word is law in your universe and we will help you be rigorous with that – we will hold you to account

We help you to think resourcefully and bring your best self into your business dealings

We add value to everything we do with you and go beyond your expectations

You’ll be working hard this year and we will help you avoid staleness and embrace vitality in your business and personal lives. Expect us to challenge you.

Contact us to arrange a introductory session

Also expect us to add value

Due to our own digital disruption process, you’ll find  we have added significant value to our usual programs, which equates to about three times the value we previously offered

It enables you to learn fast, in multiple and convenient ways

And it supplies you with the materials necessary to enable you teach your team quickly and conveniently

The 12 month program includes:

Fortnightly coaching valued at $10,800 with your own dedicated coach
Hotline access to your coach valued at $2,400
Six online workshops, on demand, for you and your team, valued at $3,000
• Full access to tools and materials of the Motivation Clinic and Gazelles valued at $2,000
12 online events with other exponential members valued at $1,200
5 text books on fast growth company development including Verne Harnish’s “Scaling Up” valued at $160
50% off the price of any Motivation Clinic workshop or AddsValueBiz service purchased within the 12 month period
• A year long subscription to “Your Daily Disruption” morning email with inspiring, focusing and motivational quotes
• A gala end-of-program online event

That alone is a total of over $19,400 value of learning tools in several different mediums

You’ll be learning fast and as well, you’ll be equipped to teach your staff

Contact us to arrange a introductory session


Pay in advance $5,500 + gst, saving you $500 off the program fee of $6,000 + gst

…or manage your cash flow with a regular, no surprises subscription payment of $500 + gst per month for the year

See the program agreement here

Contact us to arrange a introductory session


You can apply for this program by contacting Mike Kennedy either by email or by phoning him on +61 (0)439 979 577

You’ll engage in an hour’s coaching session that will help you both decide whether this program is a good fit for you

If you are still keen to disrupt and grow your business in 2016, then we’ll move forward to:

  • Fill out your confidential application form and business profile
  • Book your 90 day session
  • Set measurable goals for your next 12 months
  • Set your timetable for your year
  • …and get you started on your disruptive journey as a fellow Exponential!

Call Now: +61 (0)439 979 577 or email


Our  values, our approach and our vision, purpose & mission

Our values


You don’t care how much we know until you know how much we care. We respect our client’s abilities, resourcefulness and vision for their successful future  We don’t rescue or advise anyone  We know you have your own style of leadership and your own answers and we help you unlock your natural abilities

Deliver clarity

Clarity leads you to power, action and innovation  We always seek clarity for our clients  We use tools that display your data in the simplest, clearest fashion

Test and measure

Measuring progress is key to building momentum in business  We constantly measure and display the most important metrics

Regular planning

The key to maintaining focus lies in having short sharp 90 day bursts of energy, resources and activity   We do this in one hour intensive planning and review coaching sessions  We manage and maintain the rhythm & practice of regular planning and reflection for you and your business over a 12 month period

Have the courage to tell the truth

When everyone else is being polite, ducking for cover or simply withholding the truth, we have the courage to tell the truth  You will hear from us, not what you want to hear, but what is important for you to hear

We are responsible for adding value

Whenever the opportunity to add value occurs; our greatest priority in this moment is to deliver that value

 Maintain Client Balance

Business people in overwhelm are not able to be resourceful, think properly or make sound decisions in any part of their lives We keep our clients out of mental and emotional states of overwhelm   We encourage them to maintain resourceful emotional and thinking states

Our approach

You have all the answers inside of yourself for  any business or personal challenge  We unlock and give you access to your internal resources

We are big fans of our clients – we witness and facilitate their pure genius

Not only that, we use Gazelles scientific and research based business growth tools and materials

You can count on us

We have been trained to tell the truth and will tell you what you need to know, not just what you want to hear   Remember the story  of “The Emperor’s New Clothes“?

We will hold you to account, helping you be rigorous with your word

We help you think resourcefully and put your best into your business dealings

You have your own unique processes and needs.  We are responsive coaches, who dance with whatever is current on your plate, moving you forward, bringing your best self to your business game  We don’t limit ourselves to a paint-by-numbers rigid system  We are coaches  We dance in your moment

We will help you avoid staleness and overwhelm in your business…and your life

Expect us to challenge you and get you to stretch

Our vision

 A culture of enterprising Australians and New Zealanders adding abundant sustainable value to their economies

Our purpose

We are building the economic health of Australia and New Zealand through supporting and educating business owners to develop sustainable, scalable and profitable businesses

Our mission

Unleashing clear thinking, strategy and execution, achieving inspiring goals

Email us now and tell us what you want to achieve in your next year of business – we want to hear about that


Hop aboard, the bus is leaving on the 15 March 2016